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4Cs Blog: Happy Employees = Happy Customers


4 Perks to Look for at Your Next Job

More than ever, workers are looking for perks and benefits of a new workplace beyond just the number on their paycheck. As the ability to change jobs and careers increases, employers are doing more to compete for better workers. The next time you're on the hunt for a new place to work, look for these four things at your new office.  

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5 Employee Perks that Can Cause HR Problems

We’ve all heard the crazy stories about the work environments of tech giants like Google or Facebook, which are noted for offering extravagant employee perks. From “nap pods” to on-site gyms, and even company-managed apartments and laundry facilities, there seems to be no limit to what companies will do in order to keep their workforce happy and engaged.


This might sound great to new hires, but problems are bound to arise when employees are showered with perks without consideration for productivity. There are certainly ways that companies can make sure they’re creating an attractive working environment without offering too much of a good thing. In order to understand how to do this, we must first look at some of the most popular perks, and how they might hurt your company if not deployed in the right way. 

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Excellent Reasons to Conduct an Employee Engagement Survey

An engaged employee is one who feels a strong emotional and personal connection to their workplace. They’re enthusiastic and passionate about their work, consistently go above and beyond and always want to achieve the best possible results. They’re the people who are proud to work for you, they do their job properly and help the business grow and prosper.
In contrast, disengaged employees do the bare minimum and often without any conscientious effort. They can be loud complainers who bring moral down. There is also the risk they could be looking for another job.

 

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How Does Your Customer Service Stand Out?

When it comes to customer service, how does your small business stand out from the pack? From handwritten thank you notes to remembering little life details, MyCorporation blog chatted with 25 experts about the strategies they use to keep loyal customers and continue bringing in new ones for their business. We know that employee engagement and good customer service go hand-in-hand, but good ideas like these are key to keeping your best customers and keeping them coming back.

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Keeping Remote Employees Engaged with Collaboration Tech

Remote working is increasingly on the rise as emerging technology enables employees to have more autonomy and customize their work experience. However, managing remote employees and keeping them engaged through long-distance meetings can be a challenge that requires the right tools that enable you to lead with confidence. Powerful remote meetings are crucial to the success of teams that have a mix of in-office and remote employees, contractors and partners. Fortunately, several collaboration tools on the market today are great at bringing professionals together in an online environment.

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How to Preserve a Positive Company Culture as You Scale Your Business

Having a strong and appropriate company culture can give you a big competitive advantage. It helps improve efficiency, and it makes it easier to recruit the right people to make your company grow. 

But culture is tricky. It develops on its own, yet with guidance, it can be steered in one direction or another. 
As your company expands, the culture you have will change. But this change does not have to be negative. If you can harness the transformation, you can not only preserve your company culture, but you can nurture it to become a real competitive edge.
 

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4 Business Improvement Tips to Reduce Stress in the Workplace

Stressed-out employees aren't productive workers. For that reason alone, on top of the interpersonal benefits, companies should always be working to reduce stress in the workplace.

It isn't an easy task. With deadlines to meet and clients to land, everyone will occasionally be on edge. But by implementing certain policies and procedures, any workplace can improve in this area. 

The key is for HR and management to sit down and discuss this issue on an ongoing basis. By continually assessing and monitoring progress, business improvement strategies can be instituted to keep things running more smoothly. The following four tips will help any organization start to destress. 

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Can You Be a Friend and Still Be The Boss?

While it’s essential to build solid bonds with your team, defining areas of respect, authority and productivity can be challenging when navigating the line between boss and friend. Instant Offices looks into the implications and shares some tips on how to be a boss and a friend.

The idea of friendship applies as much to our personal lives as it does to our professional ones. In fact, Maslow’s hierarchy of needs places a sense of belonging right up there with some of our most basic human needs. Studies conducted by Gallup, show having friends in the workplace makes you more engaged and happy, and that companies enjoy higher profitability and customer loyalty when friendships among colleagues are common. But how do you navigate the fine line of being a friend who also has to set boundaries as a boss?

 

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3 Ways To Enhance Job Satisfaction Beyond Giving Your Employees A Raise

This year, a majority of private U.S. companies have or plan to give out raises averaging 4.3 percent to their best and brightest employees, according to PricewaterhouseCoopers. But not all companies are in a position to reward employees with monetary incentives this year, which, of course, could have an impact on employee retention. 

However, there are some job perks that will make some consider working for less. In fact, more than 4 in 5 workers say they're willing to work for less if their employers offer some other form of compelling non-financial incentives, including long-term job security, flexible office hours and a management structure that emphasizes mentorship and a better career trajectory. 

 

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How To Ask For A Raise

Women work for free for more than two months of the year because of the gender pay gap. To help women fight for equal pay on International Women’s Day, we want to provide some support and advice.

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About

Insightlink Communications are experts in employee survey design, data collection and analysis. Since 2001 we've helped companies of all sizes measure and improve their employee satisfaction and engagement.



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Recent Posts


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Favorite Links


Engaged Employees Blog

HR ToolKit Guide to Employee Surveys
Good info on how to write surveys

Insightlink 360
Makes 360 assessment surveys easy.

HR & Skills Development Canada
Canadian Labour Market Information

Statistics Canada
Labour Market Activites

SHRM
Society for Human Resources Management

HRPA
Human Resources Professionals Association

Harvard Business Review
Essential Information for Leaders